FAQ
Frequently Asked Questions
How does IPL hair removal work? IPL (Intense Pulsed Light) targets the melanin in your hair follicles with light energy, converting it to heat that disrupts hair regrowth at the root. Over multiple sessions, hair grows back thinner until it stops altogether.
Is it painful? No! The DermLux Pro™ features advanced ice-cooling technology that keeps your skin at a comfortable temperature during every flash. Most users describe it as a warm sensation — nothing more.
How long until I see results?
- Week 2: Hair grows back slower
- Week 4: Noticeably thinner regrowth
- Week 8: Up to 95% reduction in hair growth
Is it safe for all skin tones? The DermLux Pro works best on light to medium skin tones with dark hair. It is not recommended for very dark skin tones or very light/blonde/grey hair.
What areas can I treat? Full body use — legs, arms, underarms, bikini line, face and upper lip. Do not use directly on eyes.
How often should I use it? Once every 2 weeks for the first 4 sessions, then once a month for maintenance.
How long do the flashes last? 999,000 flashes — enough for a lifetime of treatments for
What is your return policy? We offer a full 30-day money back guarantee. If you're not satisfied for any reason, contact us and we'll make it right.
How long does shipping take? Standard shipping takes 7–15 business days. You'll receive a tracking number as soon as your order ships.
Do I need eye protection? Yes — protective eyewear is included with every DermLux Pro™ device. Always wear it during treatments.